At Seven By Twelve we highly appreciate your business and would like to make every transaction smooth and stress free. We put great time into our product and want everything to be received in the most professional way possible. Below is our return policy. Which clearly states any issues you may have with the product once you receive it. We want to thank you for your time and for your purchase. Please visit us again.

You may not return any items after 2 days from date of receiving package. Your refund will take 5-7 to receive. If you would like to exchange an item for an item of equal or lesser value we will except exchanges up to the 15th day after you receive package.

International returns will have up to 5 days after date of receiving package to alert customer service of your return. International refunds will take up to 15 days from date of receiving our merchandise back.

If you need to return an item, please Contact us with your order number and details about the product you would like to return.